Advance Care Careers 2026: Front Desk & Call Centre Team Lead Job Vacancy in Abu Dhabi
Looking for healthcare administration jobs in the UAE? A new opportunity has been announced by Advance Care Prosthetics & Orthotics Center for qualified professionals seeking a rewarding career in Abu Dhabi. The company is currently hiring for the position of Front Desk & Call Centre Team Lead – Healthcare, offering experienced candidates the chance to work in a growing medical and rehabilitation environment.
Healthcare careers in the UAE continue to attract skilled professionals from around the world, especially in patient services, hospital administration, and rehabilitation support. This latest vacancy at Advance Care Prosthetics & Orthotics Center is ideal for candidates with strong leadership abilities, healthcare front office experience, and excellent communication skills.
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About Advance Care Prosthetics & Orthotics Center
Advance Care is recognized as one of the leading providers of orthotics, prosthetics, and rehabilitation services in the United Arab Emirates. The organization focuses on combining traditional craftsmanship with advanced multidisciplinary technologies to deliver high-quality patient care and rehabilitation solutions.
The company is dedicated to helping patients regain mobility, independence, and confidence through customized orthotic and prosthetic services. With a strong emphasis on innovation and evidence-based medical practices, Advance Care continues to play an important role in improving rehabilitation healthcare services across the UAE.
By integrating modern medical equipment and specialized rehabilitation support, the company aims to improve operational efficiency while maintaining exceptional patient care standards. Their patient-centered approach has helped them build a strong reputation in the healthcare sector.
Professionals joining the organization can expect to work in a collaborative environment that values teamwork, patient satisfaction, and professional growth.
Job Details
- Company Name: Advance Care Prosthetics & Orthotics Center
- Location: Abu Dhabi, United Arab Emirates
- Job Position: Front Desk & Call Centre Team Lead – Healthcare
- Industry: Healthcare / Rehabilitation Services
- Experience Required: 3–5 Years
- Language Requirement: Arabic Speaking Mandatory
Key Responsibilities
- Lead and supervise Front Desk and Call Centre operations
- Oversee patient reception, registration, and appointment scheduling
- Maintain high patient service and communication standards
- Manage daily workflow, team coordination, and operational efficiency
- Handle patient inquiries, feedback, and service escalations professionally
- Coordinate closely with clinical and administrative departments
- Ensure accurate documentation, reporting, and operational compliance
Eligibility Criteria
- Arabic speaking skills are mandatory
- Minimum 3–5 years of experience in healthcare operations or patient services
- Previous experience in managing reception or call centre teams within healthcare facilities
- Strong communication and interpersonal abilities
- Good organizational and leadership skills
- Ability to manage multiple responsibilities in a professional environment
- Experience handling patient interactions and administrative coordination
Skills Needed for Front Desk and Healthcare Call Centre Roles
- Excellent communication abilities
- Leadership and team management skills
- Patient handling and customer service expertise
- Time management and multitasking abilities
- Problem-solving and conflict resolution skills
- Familiarity with healthcare administration procedures
- Appointment scheduling and patient coordination experience
- Professional telephone communication etiquette
How to Apply for this job
Interested candidates who meet the eligibility criteria can apply for the position by sending their updated CV to the official recruitment email provided by the company.
Applicants are advised to prepare a professional CV highlighting relevant healthcare operations, patient service, front desk, or call centre management experience before applying.
How to Create a Strong Professional ATS-Friendly CV
A well-structured CV improves your chances of getting shortlisted, especially since many companies use Applicant Tracking Systems (ATS) to filter applications.
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- Customize your CV: Tailor it according to the job description and include relevant keywords
- Highlight achievements: Focus on measurable accomplishments rather than just listing duties
- Keep formatting simple: Use clear headings, bullet points, and readable fonts
- Use professional language: Avoid unnecessary jargon and keep it concise
- Proofread carefully: Ensure there are no grammatical or spelling errors
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